Question 1

How long does it take to receive my song?

Accepted Answer

Essential package songs are delivered within 48 hours. Premium package songs are delivered within 24 hours with priority processing.

Question 2

Can I request changes to my song?

Accepted Answer

Yes! Essential includes 1 revision and Premium includes 2 revisions. We want to make sure your song is perfect.

Question 3

What genres are available?

Accepted Answer

We support Pop, Rock, Country, Jazz, Classical, R&B, Hip Hop, Folk, Reggae, Electronic, Latin, and Blues.

Question 4

In what languages can songs be created?

Accepted Answer

We support 15 languages including English, Spanish, French, German, Italian, Portuguese, Hebrew, Arabic, Japanese, Korean, Chinese, Russian, Hindi, Dutch, and Swedish.

Question 5

How do I share the song with the recipient?

Accepted Answer

Every song comes with a unique shareable link. Premium customers also receive a printed QR gift card shipped to their door.

Question 6

What is the refund policy?

Accepted Answer

We offer a full refund if you are not satisfied with your song after the included revisions. See our refund policy for details.

Question 7

Is the song unique to me?

Accepted Answer

Absolutely! Every song is generated uniquely based on your story, memories, and preferences. No two songs are the same.

Question 8

What does the Premium package include that Essential does not?

Accepted Answer

Premium includes a photo slideshow video set to your song, a printed QR gift card shipped to you, priority 24-hour delivery, extended song length, and 2 revisions instead of 1.

Frequently Asked Questions